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I had posted a review of a one leaf Sarawak that I was charged 60.00 for. I called and emailed and was responded to promptly and they offered to let me ship it back (and supplied the label) and get a new plant or my money back. They refunded my card and I appreciate them making things right and being quick about it.
I just received my Sarawak and it is literally a one leaf cutting!!! I am furious about it because every picture shown is 3/4 leaves and I would have never paid 60+ for a one leaf cutting had I known. I have always been pleasantly surprised with the size of my previous purchases from here so to receive one leaf infuriates me. What a waste of money, do not order from Hoya from here stick to Etsy where they are way higher for the same price.
Arrived in fairly healthy condition. A little yellowing but still alive and well. Happy customer.
I was very excited for this plant. It came packaged well but very wet with 4 massive leaves. As soon as I unboxed it the largest leaf fell off with a black stem. I was devastated as all the leaves were yellow. Within 2 days, 2 more leaves fell off with the main stem turning black and the entire plant rotted. I emailed the company with no response, within their 3 days contact rule too. This plant essentially died on me. The leaves were so big and would have been beautiful. I have a few more hoyas I want to order but judging from this experience, I won't be ordering anymore.
Don’t bother. It’s a desiccated twig that could barely be considered a proper healthy division.
Beautiful size, healthy plant, fair price. Good communication from seller and shipment was packed carefully to avoid damage. Very happy with overall experience from start to finish.
Beautiful size, healthy plant, fair price. Good communication from seller and shipment was packed carefully to avoid damage. Very happy with overall experience from start to finish.
Beautiful size, healthy plant, fair price. Good communication from seller and shipment was packed carefully to avoid damage. Very happy with overall experience from start to finish.
I ordered multiple philodendrons including this one, and they all arrived quickly, well packaged, healthy with 3-5 leaves. . Packaging was good, although personally I would stay away from using tape since it can lead to damage. There was some folding and creasing that damaged new growth but some of it is to be expected with shipping. I’ve had other sellers use sturdy cardboard boxes that would help minimize damage. Maybe Ecaugenera US will take this Recommendation and improve thier packaging process’sovetsll great experience!