Trade name: Ecuagenera USA Corp
Phone number: (941) 960-6950
Email: marketing@ecuageneraus.com
Physical address: Ecuagenera USA Corp, 3600 Plymouth Sorrento Rd, Apopka FL 32712, United States
VAT number: 830665656
Trade number: 58-8017785808-9
Plant is dying and I can’t get help. I sent emails and they told me to send back. I am in my later 70’s , don’t drive and have no family. Neighbors always working and afterwhat i spent on plants on their plants dying plants, I can’t afford Uber. Just theives stealing from helpless old spent over $400.00 in a month and 3 are dead or dying . Do not trust this company! If i could give minus stars i would. They don’t stanf brhind any guarentess, all lies. Why do they want dead plants anyway because they know most people won’t go through the hassel or caan go through it shipping dead plants back.
This is the first order I have ever placed with Equigenera USA and will most probably be my last. If I could give them a zero rating I would. I ordered two Oncidium intergenerics. The first an Oncidium Mi Morena and the second an Oncidium Hilda Plumtree 'Purple Wings'. The Onc. Mi Morena did not have one single living root on the plant. It fell into two pieces as I worked with it. One piece has a single old bulb with leaves and one small growth starting. The second piece has only a leafless pseudobulb with some rot on it with a larger new growth. That piece may or may not survive. The Onc. Hilda Plumtree 'Purple Wings' also did not have a single living root on the plant. It came in spike, which I promptly cut off to try to induce the plant to start a new growth. The growth that initiated the spike is smaller than the shriveled bulb with leaves that initiated it. With luck, this plant will initiate a new growth that will grow new roots and will survive. I cannot possibly describe how disappointed I am with this order. Only one other time in the forty years that I have been growing orchids have I received such rootless plants from a vendor and that vendor has never received another dime of my money.
Beautiful large plant, however, I was not expecting it to be a crawler. I love Sodiroi (which is a climbing plant) but this plant is a crawling plant and I was not prepared to add another crawling plant into my collection. The description did not specify so I guess it was just a gamble. Other than my disappointment of its growth habit, it is a very healthy plant as usual from Ecuagenera.
Very healthy, mature plant that arrived well packaged and shipped quickly. Highly recommend!
To get the best of both worlds where Customer Service is pleasant and receiving a very healthy plant seems impossible. I’ve been debating for about a year or so now to order from Ecuagenera. I’ve always been nervous to order plants online. I will 100% be ordering again.
