Unfortunately, the plants cooked and died during delivery—the plastic material used to wrap them was unsuitable for hot weather. Only paper should be used, and the label needs to state "live plants."
There are no photos because I had already taken the plants out of the substrate and was trying to save them—using a special orchid tonic—and, honestly, at the time, it didn't even cross my mind to take pictures to prove I’d bought them from you. It’s been a lesson for me: I won’t order during such hot weather again, especially since the postal service doesn't take proper care (the box was scorching hot when it was delivered).