I did not receive my whole order and as of today I sent multiple emails with no response. the anthurium decipien was damaged with missing and sliced leaves. However, it was packaged well so clearly they knew it was damaged before shipping. The anthurium insigne was not included in the box! No refund was proactively sent if they were aware that it wasn’t in stock beside a stange scribbling on the order invoice included in the box!I’ve ordered from ecuagenera several times and never have I seen such negligence. I’m very disappointed . This order was for a client. I never leave company reviews but this was just insane.